From emergency care to discharge, the whole hospital in one system.
Reception, risk classification, the bed map, cleaning, exams, health plans and online booking in one place. Staff stop repeating data between departments, and management sees where every patient and every bed is.
Talk to a specialist See pricingToday: phone calls, whiteboards and the same data typed again
The emergency room calls the floors to ask whether a bed is free. Cleaning staff hear about a discharge in the hallway. The patient is typed in at reception, again at admission and once more in billing, and the claim denial shows up weeks later.
With AENTE: every department sees the same information
Care starts at reception and follows the patient: triage, doctor, bed, discharge and billing all use the same record. Screens refresh on their own, and nobody has to call to ask.
Your hospital built from CNES
The structure starts from what the official registry and your public information already say about the hospital.
Facility created from CNES
Address, facility type and registry data come in ready. Nobody retypes what is already official.
Floors, units, rooms and beds
Enter a few numbers per unit and the whole structure is generated. Then drag rooms on each floor's grid until the map matches the building.
National service catalog
Services arrive with their official procedure codes, categories and care workflows. Ready to book and bill from day one.
Health plans set up the way they are billed
Each plan is registered with its ANS registration and a TISS contract.
The hospital on one screen
For management: the building as it is, and where beds are stuck.
- Physical structure by floor, unit and room, the way the hospital organizes itself. Reorganizing a floor takes minutes.
- Beds built compared with the beds declared in CNES: gaps show up before an audit or inspection does.
- Bed map with occupancy, overdue discharges and average cleaning time. One screen answers where the next patient can go.
- Patients appear by their initials. Seeing a full name requires a reason, and the access is logged. Privacy by default, and a ready answer for LGPD.
Emergency care
From reception to risk classification and the doctor, with a call panel on the TV.
- Walk-in registration with the legal priorities, such as people over 80, and a printed ticket. The rules apply the same way on every shift.
- Patients without documents are seen at once under a temporary name and identified later, the way the law provides.
- A TV panel shows the first name and calls it aloud. Patients know it is their turn even in a full room, and no last name is displayed.
- The risk colour is chosen at triage. The doctor's queue follows the colour, then legal priority, then arrival: the most serious case is always next.
- Waits beyond the colour's limit turn red before they become a complaint.
- The doctor's visit opens on an emergency-care form, with no form to build.
Admission and beds
From the bed request to cleaning, without phone calls between floors.
- Patients waiting for a bed appear on the bed map's waiting strip. Admissions are planned from one list.
- Admitting to a free bed updates the visit on its own. No double entry between the emergency room and the inpatient side.
- A discharge sends the bed to cleaning. Cleaning staff start and finish it from their own list, and nobody has to ask whether the room is ready.
- The time from discharge to a ready bed is measured for every bed, so management sees where beds lose time between patients.
- Screens refresh on their own every few seconds. Reception, nursing and management look at the same picture without reloading.
Exams with structured records
For specialists: a complete record the first time.
- The day's agenda of consultations and exams, each linked to its patient and health plan. Doctors start the day knowing who is coming and how the visit will be paid.
- Colonoscopy records with what endoscopy rules require: sedation, equipment, bowel prep scale, whether the cecum was reached, incidents and discharge with a companion.
- ECG records with rhythm, rate, intervals, axis and a descriptive and conclusive report, following the 2022 guideline of the Brazilian Society of Cardiology.
- Pap smear collection with the questions of the official requisition. The sample leaves with everything the lab and the program ask for.
- A report tab only the doctor can write: technicians record the exam, the doctor signs the report.
- Required questions must be answered before the visit can be finished. Incomplete records never reach billing or the archive.
- Every question names the rule or guideline it comes from, and the hospital's doctors review a form before it goes live.
Health plans and billing
For the billing team: problems fixed at reception, not weeks later.
- A patient can hold more than one plan card, with a primary one. The right card is used without asking again.
- Plan and card are chosen on the visit's billing tab: every visit knows who pays before care starts.
- A check on every visit, with a clear reason when something blocks billing, such as an expired card or a type of care not covered. That reduces the risk of claim denials.
- Private-pay visits in the same flow. One process for plan and private patients.
- A billing review listing finished visits ready for their TISS claim. The team works from a list, not from paperwork.
Online booking
For patients: the hospital found by people looking for a service.
- The hospital's services appear in the patient portal and on public service pages, not only for people who already know the hospital's name.
- Patients choose the location, doctor, date and time, and book. Fewer booking calls, and bookings at any hour.
- Medical consultations appear as one service, and patients choose the specialty. A short, clear list, with every specialist still bookable.
- Booking asks for the main reason for the visit, so the doctor knows why the patient is coming before the visit starts.
Coming soon
What AENTE is building for hospitals. Not available yet.
Pre-hospital care and ambulances
Notes taken at the scene, a photo of the paper report, an arrivals board and releasing the ambulance stretcher.
Inpatient records
Daily progress notes and a discharge summary signed with an ICP-Brasil digital certificate.
Bed management
Automatic bed suggestions by bed type, sex and isolation, a daily census and indicators.
Immediate updates
Screens will update the moment something changes, instead of every few seconds.
Frequently asked questions
Do I have to register the hospital bed by bed?
No. The facility is created from CNES, and the structure is generated from a few numbers per unit: floors, rooms and beds. Then you adjust the rooms on each floor's grid.
Who sees the patient's name on the bed map?
The map shows only initials. To see the full name, the person gives a reason, and the access is logged with who looked and when.
How does the emergency queue work?
The doctor's queue follows the risk colour chosen at triage, then the legal priorities, then arrival order. Anyone past their colour's time limit shows in red.
Can our doctors review the exam forms?
Yes. Every question names the rule or guideline it comes from, and the hospital's doctors review a form before it goes live.
Does AENTE bill health plans?
Yes. Plans are registered with their ANS registration and TISS contract, every visit is checked before care, and the billing review lists the visits ready for their TISS claim.
Do screens update in real time?
Screens refresh on their own every few seconds. Updating the moment something changes is in development.
How much does it cost for a hospital?
Hospitals get a proposal based on beds, units and volume, with implementation in phases and every module included.
See your hospital in AENTE.
We build a demo with your hospital's structure, from your public information and your CNES record, and show the patient's path from reception to discharge.